Shipping Policy

shipping

Our target:

We hope that delivering your orders runs in such a smooth way to reach the highest limits of your satisfaction.

We deliver all over Egypt! you also can receive your order from our warehouse or get it at your doorstep within 1 to 5 business days.

 

aramex

 

We have a shipping service partnership with Aramex. These guys make the delivery easy and fast and they take good care of your shipment. Once your shipment is with Aramex you will get an SMS with your tracking no. to track your order with their call center or even to request a pickup up from the nearest Aramex locations all over Egypt.

Tell me more about CairoCart delivery!

  • We deliver the order from 1 to 5 business day except for some furniture items which needs till 15 to 20 business days
  • Our operation team will do their best to deliver your order in your preferred day and preferred time slot
  • Same day delivery! Yes we may do it for you for a little bit extra fees
  • upon your delivery, our helpful courier will take the order to your doorstep and will let you inspect the order to assure that it’s not defective and identical to what’s shown on our website. They will also get you the warranty and the invoice and will provide you with any required data for installation.” You don’t have to pay any extra fees for such services”

  • Shipping cost is calculated based on your geographical location and order type and shown to customer upon checkout
  • CairoCart will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.

Know your rights!

Our couriers’ mission is to deliver all your products to your doorstep no matter how large they are. But unfortunately for some kind of large refrigerators, our couriers are not able to carry them to your doorstep and you may need to find another way to deliver it safely inside your home.

According to TVs, our lovely drivers will check it with you to be sure it’s not damaged or faulty. They also can help you to get your new TV installed

Some products like built-in appliances, washing machines, and dishwashers require a technician visit form the service agent to install them and to validate the warranty. These items should be opened by the technician himself, not by our courier.

Our operation team's mission is to ensure your complete satisfaction and facilitate and ease your shopping experience.so for any suggestions or complains you can contact the operation head directly on this no every day from 10 am to 9 pm except Fridays

We do deliver all over Egypt from Alex to Luxor and from Matruh to Sharm El-Sheikh. But sometimes we’re sorry to not deliver all kind of products due to some change in shipping policy. But our team will be always here to get you convenient alternatives.

Our flexible ways of shipping:

 Method

Tal2a Shipping

Express Shipping

Free Shipping

Delivery duration

Up to 48 hours

2 to 5 business days

5 to 10 business days

Locations

Inside Cairo & Giza only

All over Egypt

On selected provinces

 

Shipping Fees

179 EGP per item

Calculated based on the product and destination

Free

 

Exceptions

Furniture items may take up to 20 business days depending on product availability

 

Notes:

  • CairoCart.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
 

Thank you for shopping on CairoCart.com, your satisfaction is our goal. Should you have any issues with the above, please contact us at customercare@cairocart.com Or call us at  01099944331