Shipping Policy

Our Target

"You Order, We Deliver!"

Delivering your order SUCCESSFULLY is our PRIORITY.

As a part of providing a unique, online shopping experience, CairoCart.com is NOW delivering ALL OVER Egypt.

 

Choose your way

Tal2a ShippingUp to 48H Cairo and Giza ONLYUp To 250EGP/Item
Express Shipping

2 - 5 Business Days

All Over Egypt 

Location-based calculation

Free Shipping5 - 10 Business DaysSelected Provinces

FREE

 

 

Know more about CairoCart's policies:

  • Order delivery is within 1 to 5 business days, EXCEPT for some furniture items that may require from 10 to 20 business days.
  • Our operation team will do their best to deliver your order on your preferred day and preferred time slot.
  • Same-day delivery? Yes! We may do it for you, check Tal2a for FASTER shipping.
  • Upon delivery, the carrier will deliver the order to your doorstep, make sure to inspect the order before signing the shipment receipt.
  • Make sure to receive your warranty, invoice, and to ask about the installation procedures -if found-. The previous services are free of charge.
  • Shipping costs are calculated based on your geographical location, order type, and are shown on the invoice upon checkout.
  • CairoCart.com will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the Egyptian Law.

 

Know your rights!

  1. Our couriers’ mission is to deliver your products to your doorstep no matter how large they are. But, unfortunately, some products including (Refrigerators, Standing freezers, etc.) are not eligible for doorstep delivery. You may require external assistance for doorstep delivery of the products mentioned above and their similarities.
  2. In respect of TVs and their subsidiaries, make sure to check them out upon the courier's delivery in case of damage or faulty products and you may request the courier's assistance in product installation. Now you can enjoy the cooperation between Gig Insurance and CairoCart.com with a 1-year insurance contract against screen damages.
  3. Some products like built-in appliances, washing machines, and dishwashers require a technician's visit from the service agent to be installed and to validate the warranty. Those items are REQUIRED to be opened and installed by the customer service agent ONLY, not the courier.
  4. Items delivery is extended across Egypt from Alex to Luxor and from Matruh to Sharm El-Sheikh. But, due to the continuous change in the shipping policies, we may not be able to deliver specific products to your region. But, CairoCart's team will always be grateful to offer alternative options to ensure your product delivery.

 

Note:

  1. CairoCart.com will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the Egyptian Law.
  2. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

 

Thank you for shopping at CairoCart.com!

Your satisfaction is our priority. If you are looking forward to furthering assistance in any of the above, kindly contact us at customercare@cairocart.com Or call us on 01099944331.